Returns & Exchanges
At Scitron, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains a seamless and risk-free experience.
Return Process
- 1.Initiate Your Request
Log into your Scitron account and visit the 'Order History' section to select the items you wish to return and generate your unique return authorization.
- 2.Package Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.